Vinyl Xpress
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Design Decals Station
VinylXpress Portfolio
Frequently Asked Questions
 
1. What type of printing materials do you use?
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Whether we’re working with vinyl, paper, plastic, or any other material, we only use the industry’s best materials. We constantly test new products to ensure their durability, so you can remain confident that your printed displays will stand the test of time.

 
2. What type of printer do you use?
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Our printing facility houses the industry-leading Roland SOLJET printer, a digital system that uses Eco-SOL INK, enabling us to print on both coated and uncoated materials. Eco-SOL INK is both UV and scratch resistant – perfect for outdoor-prints that may be threatened by changing weather.

The Mimaki UJV-160 is designed to print on both rigid (up to 0.5”) and roll-to-roll medias, this machine is a perfect solution for printing onto almost anything.  Paper, Vinyl, Fabric, Magnets, Backlit, Wood, Plastic, Steel, Carpet, Leather, ect... Thanks to breakthrough UV LED curing technology, problems such as drying time, deformation of media and cracking of inks are completely eliminated. Due to the small droplet size and efficient LED cure lamps, prints are completely dry immediately after leaving the printer, ensuring turnaround times are greatly reduced. This machine does not generate ozone or any other VOC’s, which are important considerations for both the operator and the environment.

Our gorgeous colour prints are featured in large department stores across Canada to promote sales, holidays and new products. Businesses like The Bay and Sears count on us to produce visually stunning display pieces with brilliant colour that captures attention. No matter how big or small your project may be, you can count on us to do the same, all at cost savings that you won’t find with old-fashioned printing.

 
3. How long will it take to turnaround my project?
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Turnaround times vary based on the size and scope of each job. During certain times of the year, more notice might be required due to the nature of the season (Christmas, Mother’s Day, etc). However, we do our best to accommodate rush jobs. Please contact us for an accurate estimate.

 
4. I require vinyl for a window display. Is it easy to install?
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Installing vinyl is easy with our easy-to-follow instructions.

 
5. Will you install my displays in my store?
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We provide installation services in several Canadian cities for an additional fee.

 
6. I'm not in Canada. Will you ship my prints to me?
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Gladly. No matter where you’re located – across the street or across the ocean - we can ship your prints to you. Please contact us for shipping rates.

 
7. What type of file do I need to provide you with?
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The file required depends on the type of print. Ideally, we prefer Illustrator EPS files with outlines created and images at the correct resolution in CMYK format. Contact us if you have any concerns.

 
8. How come I can't order prints online like some of the other online printing companies?
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We’re not an online printing company. We service human beings and we build relationships with each one of our clients. Each printing job is unique and we treat it that way. Please contact us via email or telephone and we’ll work with you to get your project done.

 
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